Report damage, theft or loss

To report a claim, please contact the platform through which your insurance was activated. More information on how to do this can be found in your insurance policy, or by reaching out directly to the platform. Claims must be submitted via our claims form. Unfortunately, we are not able to receive claims by e-mail or telephone.

REPORT CLAIM

Review of your case (Swedish information)

If we don’t agree

First and foremost – contact us at Omocom
If you are not satisfied with the decision in a case, you can always have the decision reconsidered either by contacting Omocom to clear up any misunderstanding, or by writing to the complaints officer at complaints@omocom.insurance.

Free advice on insurance matters

Consumers’ Insurance Agency
The Consumers’ Insurance Agency provides private individuals with independent and free guidance on pensions, insurance and claims settlement, but does not try individual disputes.

Konsumenternas Försäkringsbyrå
Box 24215, 104 51 Stockholm
Telephone: 0200-22 58 00
Email: Only via web form
Website: www.konsumenternas.se

Municipal consumer guidance
You can also get information and advice free of charge via your home municipality’s consumer advisor.

General Court
In most cases, an insurance dispute can also be tried by a general court.