If you are not satisfied with the decision of a specific case, you always have the right to get the case reconsidered either by contacting Omocom to clear up a possible misunderstanding or by writing to our complaint officer Ola Lowden Landström, CEO of Omocom, by reporting the case and asking for a reconsideration.
Phone: +46 8 520 278 70
Complaints officer: firstname.lastname@example.org
General Complaints Board (ARN)
If you have had your case reconsidered and are still not satisfied, you have the opportunity to turn to the General Complaints Board, which hears complaints from private individuals free of charge.
The Consumers’ Insurance Bureau provides private individuals with independent and free guidance on pensions, insurance, and claims settlement, but does not try disputes.
Konsumenternas Försäkringsbyrås postal address: Box 24215, 104 51 Stockholm
Phone no: 0200-22 58 00
Email: via web form.
An insurance dispute can in most cases also be tried by a general court.